Returns & Exchanges
In the unlikely event that you are dissatisfied with your product let Furniture & Design Ltd know. If your items are found faulty or not as described on our website on delivery please inform Furniture & Design Ltd driver. Alternatively give us a call and we will arrange pick up of the faulty item and we will replace the item.
If you are unsure about a purchase or change your mind please contact us no later than 2 days before delivery. For special order items cancellation of order is not an option. The items need to be in their original packaging. You have 7 days from delivery date to notify Furniture & Design Ltd if you want to return your product, however there will be a return charge deducted from your refund. The return charge is simply a pick up charge (Alternatively you can return the item to our warehouse in County Mayo yourself). Please note mattresses once opened cannot be returned.
Furniture & Design Ltd will not accept the products back if they have been used and are not in their original packaging. Refunds for return items will be credited to the card used for the original payment. Once the goods have been returned to the warehouse and they have been inspected, a refund usually happens within 24hrs, but can take up to 3 days.
If you wish to change or cancel an order contact us via our contact page. On stocked products you have the right to cancel up to the day before delivery, however on special order products you cannot cancel your order.
For more information or queries contact +353 59 9723677 or email info@furniture&design.ie